Tiurai Office

Via degli Olmi 65, 50019 Sesto Fiorentino, FI

Customers Service

TIURAI – Unconventional Shoes

Tel. +39 055 4200528
Fax +39 055 4205244
e-mail eshop@tiurai.it

Read the answers to the most frequently asked questions before submitting your request. If the answers you are looking for are not listed, or if you need assistance, please fill out the form below.

What are the shipping costs?

Shipments to Italy are free. For the rest of the countries, visit the Shipping page to find out the costs and times.

How long does it take to get to the package?

Delivery times of a second part of the destination country. In Italy, shipping times are approximately 3 working days. You can track your shipment, in the “My account” section, Track my order,
For more information on costs and time in other countries, visit the Shipping page.

What methods of payment are accepted?

The payments accepted on our Online Store are Bank Transfer, Credit Card, Apple Pay and Paypal.
For more information, visit the Payment Methods page.

My data, the credit card is used, are they protected?

Yes, card data is protected against unauthorized access using the encrypted SSL data protocol (‘Secure Socket Layer’).

Where can I find the invoice for my payment?

The invoice of your order will be sent by email. You will still need to download it at any time by switching to the “My Account” section under Orders.

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